We have three simple steps for ordering: Step 1: You will need to login first. If you are a new user, you may register as a member for free. Step 2: Browse the item you wish to purchase - by inputting the keyword in the search file located on the top left of the page, or click on the category list on the left of the page. When you have found the products you would like to purchase , simply click...

USA buyer more than $15 ship by epacketother country more than $50 will ship by E packet or will ship by China post airmail or China post small packate(without tracking information)we can offer fast shipping based on the price orderlitter order but want ship by express will buyer take shipping fee

You can simply change your login email address in "My Account", we will update your new login email address as your newsletter email address.

Yes, please input your billing address email address in the Subscribe Newsletters. We will send you our latest newsletter on weekly basis

We are very sorry about this, there may be a very small percentage of items that will be DOA (Dead On Arrival), which are usually damaged in transit in most of the cases . Please contact us and give a full detailed description of the problem, as well as a photo of the faulty parts and your order number. We will respond to you within 48 hours and we will try our best to solve the problem. Normally ...

In regards to the enquiries about packaging damages during transit, it would be appreciated if you would understand the packaging damage is not included in warranty. On occasions and for a variety of reasons, some packaging could be damaged during transit which is outside of our control. However, if any defects in the actual item(s), we would take our responsibilities for the defects. Thank you fo...

Due to stock turnover and nature of business, our products are sold on a first order - first sold basis. You may place an order for the item you wish to purchase first and make your payment within the next 3 days.

Unfortunately, as IdealSmart strives to provide its customers with the lowest prices possible, we are essentially an online store and do not have the capabilities to display products. All of our products are pre-packaged from our suppliers straight to our warehouse, ready to be shipped to you! We will continue to provide highly detailed descriptions, photos and information on all of the items we s...

IdealSmart.com.au can offer prices substantially lower than you would pay in a retail outlet because we: source our products directly from manufacturers around the world; purchase in shipments much larger than most retailers to obtain a better price; do not involve or rely on any intermediaries to source our products ; Sell on the I nternet only which eliminates expensive retail costs.

We apologies for the incorrect product description provided when you made your purchase , please contact us with your order number. We will resolve this mistake as soon as possible.

We are given all the technical specifications by our suppliers and we endeavour to list as much information as possible to help you make your purchase decision. Although our in-house team are keen followers of electronics, IT & consumer goods, we may not always have the expertise to answer very detailed and technical questions we get asked by our buyers. If we do have the information you required ...

To retrieve your password, please click on "Forgot Your Password" at the login page, and then enter your billing email address. We will send your password to your billing email address.

To update your " My Account" , please login with your email address and password

To create a new account, please click on "Register" button on top of the page, and then fill out the appropriate information. You may start shopping once you have created your new account.

All delivery shipments are fully insured . If your item is lost in transit, we will replace it at our cost.

Please contact us with your order number. We will resolve this mistake as soon as possible.

Please contact us with your order number. We will resolve this mistake as soon as possible.

1. eParcelIf your goods have been dispatched with eParcel, just click on the following link --please make sure you have your tracking number ready. eParcel: ..........com.au 2.Australian Air Express (AAE)If your goods have been dispatched with AAE, just click on the following link--please make sure you have your tracking number ready. http://..........com.au/desktopdefault.aspx/tabid-14/3.http://w...

1.All items will be shipped from China (mainland) using Airmail within 48 business hours upon receipt of payment, reach most of the countries within 10 to 20 business days;2.We also can send by DHL ,UPS ,Fedex and EMS and so on,if you want these fast way.pls contact us immediately.3.Import duties, taxes, and charges are not included in the item price or shipping cost.These charges are the buyer's ...

Your order will be dispatched within 1 working day after we have confirmed your payment. You will be notified via an email with a unique tracking number and delivery details.

The Card Security Code (CSC), sometimes called Card Verification Value or Code (CVV or CVC), is a security feature for credit or debit card transactions, giving increased protection against credit card fraud. There are actually two security codes: 1. The first code, called CVC1 or CVV1,is encoded on the magnetic stripe of the card and used for transactions in person. 2. The second code, and the mo...

From time to time we will run certain promotions where we will send coupon code to our members. These are usually a certain dollar value, a percentage off the order or free shipping. Would you like to receive a coupon code? Please subscribe to our newsletternow!

If you pay by PAYPAL,Western Union and Alipay, we will be able to confirm your payment immediately and we will dispatch your order within 1 business day.If you pay by Bank transfer before 6:00pm, we will be able to confirm your payment in3 business day and will dispatch your order within 1 business day.

Simply login your account, then click on "My Account"-"Order History", all pervious orders you have made will be shown . Then click the order ID which you want to change. Click the button "Change your payment method".

uses advanced encryption and state-of-the-art SSL (Secure Sockets Layer) so you can be assured that your information will be protected from any unauthorised usage . You can also be assured that your confidential information will remain confidential.

You can pay TT or alipay, it will allow you to pay from your bank account via phone banking or Internet banking service. Please visit How does BPAY work?

Sorry, we do not provide Lay-by service

Yes, all our prices are GST included.

You will need to make payment for your order in 3 working days. We will send a reminder to your billing email address if we have yet to receive your payment within the time guidelines. If we do not receive any reply from you, we may cancel your order . But do not need to worry, you can make a new order if your order has been cancelled.

We do not accept money order, cheque or direct deposit, as these payment methods will slow down our dispatch time and ultimately, the time to deliver your item will be prolonged.hope your understand.

Yes, you can pay by using your bank card or credit card to our Western Unin or Bank Account.we will send the item to you after receive you payment

We accept Paypal ,you can pay directly in our store by paypal ,items will be sent at once paid since our paypal connect with our warehouse system. Also Bank Transfer, West Union and Alipay are accepted, Both of these payment methods are user-friendly, highly secured and extremely efficient.

Simply login your account, then click on "My Account"-"Order History", all pervious orders you have made will be shown . Then click the order ID which you want to change. Click the button "Change your payment method".

Items from the wholesale carton lot are pre-packed and counted as a unit, hence you will not be able to buy a single item from a wholesale carton lot, unless if that item is also on sale as an individual item. However, you may consider for more details.ordering a wholesale carton lot, and sell each individual item in your local market or on eBay for profit. You may visit our Reseller page for more...

You can click on "Alert Me" and we will send you an email to alert you about the restocking time.

We apologies for what may have been an error incurred from our dispatch centre . Please contact us with your order number. We will resolve this mistake as soon as possible

Simply login your account, then click on "My Account", all pervious orders you have made will be shown .

Once we have confirmed your payment, we will dispatch your order within 2-3 working day. Tracking information will then be sent to your billing email address, or you may find the tracking information from your account.

Your order will be cancelled and the item returned to our inventory i f we could not confirm your payment in 5 business days after you have placed your order . But usually we will notify you via email or phone before we cancel your order.

Our stock is managed on a first check out - first sold basis. If the item you have selected is no longer available when you check out , that means someone has completed the check out before you.